Design Sprint

Design Sprints were created by Jake Knapp whilst working at Google and helping several startups to innovate their products. The method takes a rapid design and prototype approach with quick customer feedback to refine an idea within 5 days.

Based upon customer design principles, the approach uses several practical techniques to understand the problem, understand possible solutions and then produce a quick prototype of the solution, all with quick feedback and instant decision making.

Customer Research

Below are some of the techniques used for customer research:

• How Might We... Note Taking
• Lightening Talks
• Personas
• Empathy Mapping
• User Interviews
• User Journey Mapping
• Empathy Exercises & Scenarios
• Success Metrics

Solution Research

Below are some of the techniques used for solution research:

• Comparable Problem
• Crazy 8s Sketching
• Assumptions as Questions
• Silent Review
• Heat Map Voting
• Story Boarding
• Prototyping
• Dog Fooding

See Also

• Customer Research

References

1. Sprint:How To Solve Big Problems and Test New Ideas in Just Five Days, Knapp j., Zeratsky j., Kowitz B., 2016
2. Design Sprint Kit, accessed December 2018