Success Metrics: Difference between revisions
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==References== | |||
# [https://designsprintkit.withgoogle.com Design Sprint Kit], accessed December 2018 | |||
Revision as of 05:08, 4 December 2018
These are measures to indicate progress towards a goal or objective and to determine if the goal provided a positive impact either meeting customers’ needs or successfully changing bahaviour.
One approach is to:
- Identify the goal of the product or service to be achieved
- Identify the signal that can be captured which represents a behavioural change towards achieving the goal
- Finally identify the metric that would provide a measure of the signals that can be recorded, and the behaviour change evaluated
See Also
- Customer Research
- How Might We... Note Taking
- Lightening Talks
- Personas
- Empathy Mapping
- User Interviews
- User Journey Mapping
- Empathy Exercises & Scenarios
References
- Design Sprint Kit, accessed December 2018