Mmusij: Created page with "Category:Agile:ArticlesCategory:Agile Kano analysis is a great way to define a good balance in your releases by categorising the features on a backlog from a customer..."

2021-05-25T03:53:01Z

Created page with "Category:Agile:Articles Category:Agile Kano analysis is a great way to define a good balance in your releases by categorising the features on a backlog from a customer..."

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Kano analysis is a great way to define a good balance in your releases by categorising the features on a backlog from a customer's perspective.

==Catgorisation==
* '''Threshold''' - The minimum expectation. As a customer if I do not have this then I will not buy your product. In a smartphone example these might be the ability to make mobile telephone calls and send SMS messaging.
* '''Linear''' - Value added. As a customer the more of these features I get then the more utility and value I get from your product. In a smartphone example these might be email, internet, music capabilities that add more value to the device.
* '''Exciter''' - Unexpected value. As a customer I didn't expect to get these features, but now I am more inclined to buy your product over a competitor's. In a smartphone example think voice activated assistants, thumbprint recognition, voice recognition and facial recognition as unexpected exciters.

==Balanced Releases==
To create a balanced release we might need to do all of the '''Threshold''' features, but maybe we can trade off a few '''Linear''' features to squeeze in a couple of '''Exciters'''. This would give us a nice balance of expected, added and unexpected value from each release.

==Release Planning==
A good way to do this is to firstly categorise which features on a backlog are '''Threshold''', '''Linear''' or '''Exciter''' and then try to craft out a release with a little of everything to reach a nice balance. The difficulty is always how to get an exciter into a release when there is a lot of schedule pressure, but if it is possible to include at lease one '''Exciter''' then will this ease the schedule pressure going forwards?

==See Also==
* [https://en.wikipedia.org/wiki/Kano_model Kano Model]

Kano Analysis - Revision history

Mmusij: Created page with "Category:Agile:ArticlesCategory:Agile Kano analysis is a great way to define a good balance in your releases by categorising the features on a backlog from a customer..."